Deposit required upfront to commission an art piece. Remainder due at completion (before delivery). Payment(s) will be processed through PayPal (orders@teamtimber.net) or Venmo (@teamtimber).
Photo(s): Quality photos matter and make a huge difference in the end product of silhouettes.
The Customer confirms that photos provided are of the best quality available, well lit and without significant obstruction such as graininess or blurred images. If the supplied photos do not meet these qualifications, then the customer will be notified and understands that it may heavily impact the success of the artwork as far as recognizability and realism.
ANY alterations/changes requested from the photo(s), or stock image(s), will incur additional cost at $50/hr.
Right to Refusal: The Customer retains the right to not purchase commissioned artwork at any time. Please note that any money already paid before refusal will not be refunded to the Customer under these circumstances. This statement relieves TTWW of being indebted to Customer if this occurs.
UPON COMPLETION
Upon completion, TTWW will supply images of the completed work for approval via email or text.
Revisions: Satisfying the customer is of utmost importance but there ARE limits to what will be altered at the request of the customer. TTWW will only make revisions that are within the confines of existing style and that do not clash with ethic/standards of the TTWW. This is for the intent of staying committed to business purpose and brand.
One (1) round of revisions are offered free of charge. After that there is a $50/hr rate for revisions. The Customer will be notified of a new completion date at the request of any revisions.
Sharing of Art by TTWW: Social media sharing and other public sharing of artwork are vital for marketing purposes of TTWW. This includes, but is not limited to, artwork potentially being displayed on TTWW Facebook, Instagram, Twitter, website, studio, brochures, web and print advertisements and business documents. The Customer consents to completed work, as well as reference photos, being used for these purposes. If there is public sharing that the customer does not consent to, this may result in a higher price as it ultimately hurts TTWW’s ability to advertise business representatively.
Sharing of Art by Customer: When sharing work publicly, the Customer agrees to give the TTWW credit though clear and visible labeling, tagging or verbal acknowledgement.
Delivery of Physical Art: In person delivery is always preferred over shipping. For physical artworks Delivery will be provided within Sacramento county area free of charge. The art piece can also be brought to a future dog show for pickup. Anywhere outside of Sacramento county will require shipping by mail. This can get pricey and may be upwards of $100 depending on the size and weight of the piece.
If getting artwork shipped, please note that TTWW is not responsible for any possible damage during shipment. TTWW will pack artwork with the appropriate packing materials for fragile work and label the package “Fragile” but it does not guarantee damage free delivery. Shipping Insurance can be purchased by the customer ahead of time.
Applicable Delivery Fee, Shipping Fee and/or Shipping Insurance Cost will be calculated upon completion.
Email us at info@teamtimber.net or message us via our Facebook page.